SD-WAN Support Engineer

Job Summary

A company is looking for an SD-WAN Support Engineer to ensure seamless deployment and troubleshooting of networking hardware and software.

Key Responsibilities:

• Lead installation, configuration, and validation of Juniper, Arista, and SD-WAN network hardware
• Serve as the primary escalation point for hardware and software failures, diagnosing and resolving complex network issues
• Maintain detailed records of troubleshooting steps, resolutions, and system changes while ensuring compliance with IT policies

Required Qualifications:

• 7+ years of experience in network break-fix support, implementation, and troubleshooting
• Extensive hands-on experience with Juniper, Arista, and SD-WAN solutions, preferably Versa
• Strong knowledge of routing, switching, firewalls, and security protocols
• Experience working with networks secured by 802.1x (switch port authentication)
• Preferred certifications include Juniper JNCIP or JNCIE, Arista ACE, and SD-WAN certification (Versa or similar)