Senior Manager, Payer Services

Job Summary

A company is looking for a Senior Manager, Payer Services - Remote.

Key Responsibilities

• Collaborate with the Account Team to ensure client implementation readiness
• Manage multiple client projects, ensuring timelines and deliverables are met
• Act as a centralized point of contact for issue resolution and troubleshooting client escalations

Required Qualifications

• 3+ years of experience in shared services, client support, or operational roles in a corporate payer-focused environment
• 3+ years of experience with issue resolution, system transitions, and cross-functional collaboration
• 3+ years of experience with enterprise systems and service delivery platforms
• 3+ years of experience handling escalations and providing timely resolutions
• 3+ years of experience tracking tasks and maintaining accuracy in client interactions