Senior Renewals Manager

Job Summary

A company is looking for a Senior Renewals Manager to join their renewals team and focus on customer retention and growth.

Key Responsibilities

• Partner with Customer Success Managers to educate customers about the company's offerings
• Negotiate renewal terms to achieve mutually beneficial outcomes
• Assess customer health and manage renewal agreements while forecasting revenue risks

Required Qualifications

• 5+ years of renewals experience within a SaaS/Tech business
• 5+ years of customer management or sales experience in a software company
• Experience with Salesforce; familiarity with the company's software is a plus
• Strong commercial and technical aptitude for negotiations
• Experience navigating contracts and legal discussions with various stakeholders