Senior Strategy Operations Associate
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 27, 2024
Job Summary
A company is looking for a Senior Strategy and Operations Associate (Remote).
Key Responsibilities:
- Own company-critical patient experience metrics and processes related to Partnerships
- Manage a frontline team and collaborate with various internal teams to ensure easy access to care for patients
- Drive critical improvements to enhance new patient conversion and retention rates
Required Qualifications:
- 3+ years of experience in operations-based roles, with at least 1 year managing frontline teams
- 3+ years of experience optimizing operational processes
- 2+ years of experience interacting with customers via email and phone
- Expertise in working with complex customer funnels and maintaining 100% accuracy in customer records
- Experience in utilizing GSheets/Excel skills to manipulate data for decision-making
COMPLETE JOB DESCRIPTION
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Job is Expired
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