Senior Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 24, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Technical Support Engineer responsible for enhancing customer experience through technical support and solutions.

Key Responsibilities

Own and advocate for customer issues to ensure success and satisfaction
Develop solutions and workarounds for complex technical problems
Collaborate cross-functionally to deliver effective customer solutions and manage escalations

Required Qualifications

Bachelor's degree in computer science, Information Systems, or Engineering
6+ years of experience in a technical role
Experience with Content Management, Page Layout, and Publishing software
Familiarity with Windows Operating Systems and Open-Source Technology
General understanding of web-based languages and cloud platforms

COMPLETE JOB DESCRIPTION

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Job is Expired

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