Service Desk Engineer
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Feb 28, 2025
This job expires in: 16 days
Job Summary
A company is looking for a Service Desk Engineer to join their team.
Key Responsibilities
- Maintain client platforms and provide exceptional customer care
- Diagnose, analyze, troubleshoot, and resolve IT problems, collaborating with SaaS providers and development teams
- Support enterprise-level applications and manage service desk operations 24/7
Required Qualifications
- Proven experience in a Service Desk team with ticket management skills
- Familiarity with SLAs and service timelines
- Experience with Jira Service Management or similar tools
- Ability to engage with clients at all levels, including senior stakeholders
- Flexibility to work various hours, including weekends and holidays
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY
- ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
- HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
- COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
- DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
- EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
