Spanish Speaking Account Specialist

Job Summary

A company is looking for an Agency Account Specialist who is fluent in Spanish to support its network of partners.

Key Responsibilities

• Manage a high volume of small to mid-sized agency accounts, ensuring successful onboarding and ongoing engagement
• Serve as the primary point of contact for agency principals and their top agents, addressing their needs and resolving concerns efficiently
• Drive daily active usage among agency partners by proactively engaging and guiding them through the company's products and services

Required Qualifications

• 2+ years of experience in account management, customer success, product support, or a similar client-facing role
• Strong organizational skills with the ability to manage multiple accounts
• Ability to quickly learn and adapt to new systems and workflows
• Experience working in a fast-paced, high-growth environment
• Spanish fluency