Staff Software Engineer

Job Summary

A company is looking for a Staff Software Engineer - AI In-Market Engineering.

Key Responsibilities

• Own critical customer case escalations end-to-end, including deep root cause analysis and mitigation strategies
• Act as the highest technical escalation point for Infinia support incidents, especially in production-impacting scenarios
• Utilize AI-powered debugging and log analysis tools to accelerate resolution and improve product resiliency

Required Qualifications

• 8+ years in enterprise storage, distributed systems, or cloud infrastructure support/engineering
• Deep understanding of file systems, storage performance, and Linux kernel internals
• Proven debugging skills at system, protocol, or application levels
• Hands-on experience with AI/ML data pipelines and container orchestration
• Exposure to RDMA, NVMe-oF, or high-performance networking stacks