Student Services Representative

Job Summary

A company is looking for a Student Services Representative I to provide proactive support and exceptional service to students.

Key Responsibilities

• Contact students to provide support and encouragement throughout their degree completion
• Resolve student issues through autonomous decision-making and document them accurately
• Answer general inquiries and guide students to appropriate departments for additional support

Required Qualifications

• High School Diploma or GED equivalent required
• Previous administrative or sales experience is encouraged
• Knowledge of university guidelines, course descriptions, and academic terminology
• Familiarity with basic computer processes and Microsoft Office applications
• Ability to manage time effectively to accomplish assigned tasks