Support Coordinator
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Feb 07, 2024
Job Summary
A company is looking for a Support Coordinator.
Key Responsibilities:
- Assist care/case managers with non-clinical activities such as creating cases and events, telephonic outreach, handling member mailings, and faxing clinical requests
- Handle calls from members and providers regarding benefit questions, appointments, authorizations, referrals, visits, tests, and care plans
- Document accurate member information, manage caseload, and escalate calls as necessary
Required Qualifications:
- Experience in a similar role or healthcare setting
- Knowledge of benefit questions, appointments, authorizations, referrals, visits, tests, and care plans
- Ability to document accurate member information and manage a caseload
- Strong communication and problem-solving skills
- Attention to detail and ability to work independently
COMPLETE JOB DESCRIPTION
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Job is Expired
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