Technical Services Specialist

Job Summary

A company is looking for a Technical Services Specialist I to manage client-facing technical projects.

Key Responsibilities

• Scope, implement, and maintain technical service products using the software stack
• Gather and document project requirements, confirming scope and developing timelines with clients
• Manage client projects to completion while delivering training and consulting on products and services

Required Qualifications

• Minimum 2 years' experience implementing integration solutions for a SaaS software company or similar
• Experience implementing, training, and/or managing data migrations for SaaS software
• Strong analytical skills to model and solve complex business requirements
• Ability to maintain high-quality service delivery and supporting documentation
• Self-driven, able to work independently and collaboratively