Telecommute Customer Support Specialist
Job Summary
A software developer is in need of a Telecommute Customer Support Specialist.
Core Responsibilities Include:
- Answering customer emails
- Using tools such as Help Scout, Stripe, Slack, and Github
- Filing bugs, troubleshooting issues, and collaborating with the team
Qualifications for this position include:
- In-depth knowledge of company software as a tool, platform, and customer solution
- History of excellent technical or customer support experience
- Analytical, algebraic, and financial reasoning skills
- Advanced computer literacy and ability to learn digital tools quickly
- Experience with Stripe and/or similar payment/billing platforms
COMPLETE JOB DESCRIPTION
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