Virginia Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a fast-paced environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Provide information on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience
• OR a minimum of two years post-secondary education
• For sales roles, a Property & Casualty license is required or must be obtained during training
• Ability to multitask and navigate multiple computer systems
• Customer service experience is preferred