Virtual Concierge

Job Summary

A company is looking for a Virtual Concierge.

Key Responsibilities

• Manage, communicate, and respond to customers via email and chat
• Understand customers' needs and provide appropriate personalized solutions
• Act as a trusted advisor to couples, providing guidance and recommendations to enhance their experience

Required Qualifications

• Entry-level position with a part-time commitment of 10-20 hours per week
• Experience in customer service or a related role is an advantage
• Ability to work independently and follow instructions precisely
• Resourceful and proactive with a positive attitude
• Demonstrated ability to collaborate with cross-functional teams