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  • Customer Service (17)

Permanent / Executive Level / Employer / Customer Service / Bachelors / Senior Level Jobs

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  • Senior Campaign Retention Specialist

    A company is looking for a Senior Specialist, Campaign Retention to join their Marketing Team. Key Responsibilities Execute email, push, and SMS marketing automation for various campaigns to enhance customer retention and engagement Manage customer profiles and data within the Braze platform,

    Braze Email Marketing Push Marketing SMS Marketing
  • Premium Audit Customer Service Rep

    A company is looking for a Premium Audit Customer Service Representative, responsible for managing communication related to premium audits. Key Responsibilities Serve as the primary point of contact for clients regarding premium audit inquiries and issues Coordinate communication between clients

    Excel Word Outlook Bilingual English/Spanish
  • Support Account Manager

    A company is looking for a Platinum Support Account Manager. Key Responsibilities Serve as the technical voice of the customer and advocate for clients' needs when escalating product issues Monitor total time to resolve customer support cases and ensure adherence to SLAs Collaborate with account

    Genesys Engage Amazon Connect RingCentral Vonage
  • Customer Success Manager

    A company is looking for a Customer Success Manager to manage strategic relationships with customers and ensure their long-term success and satisfaction. Key Responsibilities Build and maintain relationships with key stakeholders to align the company's offerings with customer goals Identify

    CRM Platforms Salesforce Gainsight ChurnZero
  • Contract Administrator

    A company is looking for a Contract Administrator to provide support in negotiating and managing contractual obligations. Key Responsibilities Negotiate, structure, and administer contractual documents with vendors, customers, and partners Collaborate with stakeholders to analyze and review

    Contract Negotiation Contract Administration Compliance Record Keeping
  • Senior Marketplace Liaison

    A company is looking for a Senior Marketplace Member Liaison HICS. Key Responsibilities Review, investigate, and resolve member inquiries regarding HICS in accordance with internal guidelines and CMS standards Write narratives to CMS and letters to members to explain findings and

    HICS CMS Standards Data Management Data Analytics
  • Senior Support Services Specialist

    A company is looking for a Senior Support Services Specialist who excels in developing comprehensive support strategies. Key Responsibilities Manage a portfolio of Premium Support accounts Navigate resources to ensure knowledge of bugs, feature requests, and adherence to procedures Identify

    SaaS Customer Experience Technical Support Account Management
  • Director of Customer Onboarding

    A company is looking for a Director of Customer Onboarding. Key Responsibilities Lead and manage the regional team of Customer Onboarding Managers for payroll implementation across various geographies Act as the executive contact for clients during the payroll implementation phase, ensuring their

    Project Management System Design Data Migration Customer Enablement
  • Contract Writing System Specialist

    A company is looking for a Contract Writing System Specialist with clearance required. Key Responsibilities Provide subject matter expertise in federal acquisition and contracting for DoD Contract Writing Systems Develop technical and functional documentation and support project schedules and

    DoD Contracting Technical Documentation Project Management FAR
  • Product Director, D2C Solutions

    A company is looking for a Product Director, Direct to Consumer Workplace Solutions. Key Responsibilities Shape the D2C retail product platform vision and develop business cases for investment Collaborate with internal and external stakeholders to gather feedback and refine product

    Product Management Brokerage Technology Strategy Operations Management