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Jr. Underwriter
reviews of pending and withdrawn applications, including agent follow-up Communicate effectively with agents regarding underwriting guidelines and assist with complaint resolution Required Qualifications High school diploma or equivalent 1-2 years of customer...service experience required Strong analytical skills and a high level of integrity Ability to work independently and as part of a team Proficient in Microsoft Word, Outlook, and ExcelPatient Access Center Agent
Key Responsibilities Answer inbound calls, direct callers efficiently, and address patient inquiries Schedule and coordinate appointments using the Epic electronic medical record system Provide exceptional customer service while maintaining patient...confidentiality and adhering to HIPAA regulations Required Qualifications 1+ years of experience as a contact center agent or phone-based customer service representative Basic computer literacy and troubleshooting skills Ability to type 50 WPM with
