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Enterprise Customer Success Manager
A company is looking for an Enterprise Customer Success Manager....service experience required 1+ years' experience in c-suite presentations and meeting facilitation required Skilled in all MS Office Suite applicationsHealth Insurance Customer Experience Manager
A company is looking for a Customer Experience Manager to enhance customer engagement and satisfaction in healthcare services....service or account management roles Experience with CRM systems and reporting tools Ability to obtain a health insurance brokerage license Strong sense of ethics and commitment to integrity Experience working independently and managing multiple tasksDirector of Client Relations
Key Responsibilities Oversee ECC Call Center operations to meet service level goals and customer satisfaction targets Lead and develop a team of Customer Service Managers, focusing on high performance and engagement Implement customer service strategies...experience in managing call center operations and customer service teams Strong understanding of customer service metrics and CRM systems Ability to develop and execute customer experience strategies aligned with business objectives Proficiency inSenior Customer Experience Manager
A company is looking for a Customer Experience, Sr. Manager....Key Responsibilities Collaborate with leadership to manage and develop customer-specific programs Design actionable plans to minimize customer impact and enhance their experience Capture customer feedback to streamline the customer journey and supportSenior Customer Success Manager
A company is looking for a Senior Enterprise Customer Success Manager to nurture and grow a portfolio of customers while shaping their customer success strategy.Client Services Manager
A company is looking for a Manager of Client Services....Key Responsibilities Manage client relationships and ensure satisfaction Conduct client business reviews and meetings Collaborate with other functions to support operational excellence Required Qualifications 3+ years of experience in client servicesAccount Manager
through active listening and addressing concerns Collaborate with customers on their key business objectives Identify opportunities to drive revenue and account growth Required Qualifications, Training, and Education 3+ years of experience in account management..., customer service, or a related field, preferably in B2B Bachelor's degree in Business Administration, Sales, or a relevant field, or equivalent work experience Experience in SaaS and the tech or email marketing industry is a plus Startup experienceSenior Account Manager - Commercial Insurance
Key Responsibilities: Manage an assigned book Company business, ensuring account retention and supporting new business Direct daily activities and workflow Company the account management team Handle customer service requests, policy administration, billing,Client Relationship Coordinator
sales teams in developing proposals and quotations Assist with contract renewal quotes and manage job numbers for ISO audits Liaise with the certification review team and manage client inquiries Required Qualifications and Education Exceptional customer...service and organizational skills Ability to work independently and collaboratively in a team Willingness to learn and adapt Experience with SAP or Salesforce is desirableAccount Processor
update existing accounts Record transactions and respond to customer inquiries Provide administrative support and summarize documents and information Required Qualifications High school diploma or equivalent Three to five years of clerical and customer...service experience Thorough knowledge of products and services in the assigned area Proficient computer navigation skills using various software packages Ability to manage multiple projects and deadlines simultaneously
