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Customer Service Representative
A company is looking for a Customer Service Representative who will handle customer inquiries and enhance service experiences remotely....Key Responsibilities Manage customer inquiries and resolve issues via telephone, internet, or written correspondence Educate members on their benefits and guide them through Aetna policies and resources Document and track interactions with membersCustomer Service Representative
A company is looking for a Customer Service Representative who will handle customer inquiries and service experiences remotely....while ensuring compliance with regulatory guidelines Document interactions and triage rework to appropriate staff as necessary Required Qualifications Must reside within a 50-mile radius of New Albany, OH for potential onsite work Experience in customerAssociate Consultant
Key Responsibilities Lead virtual trainings and provide strategy recommendations for customer onboarding Manage multiple concurrent projects and ensure timely progress with customer contacts Deliver customer onboarding and optimize playbooks to driveSenior Workday Specialist
Payroll, and/or Time Tracking modules Strong understanding of payroll regulations and experience supporting payroll cycles in Canada and the United States Experience in absence policy management across multiple countries Knowledge of configuring custom...reports and managing large data sets Advanced proficiency in Excel and HR systemsSenior Workday Specialist
focusing on Absence, Payroll, and Time Tracking Strong understanding of payroll regulations and experience supporting payroll cycles in Canada and the U.S Experience with absence policy management across multiple countries Proficient in configuring custom...reports and managing large data sets Advanced knowledge of Excel and maintaining data integrity in HR systemsPartner Advisor
Analyze trends and manage business partner rewards and engagement programs Required Qualifications 1-2 years of relevant experience or a BA in business administration or similar Proactive team player with strong business acumen Familiarity with customer-relationship...management (CRM) software Experience in sales operations or customer service industry Advanced knowledge of business operations and project planningProduct Consultant
troubleshooting and resolving consumer issues Utilize technology to assist consumers with product identification and technical guidance Required Qualifications High School diploma or equivalent required 2 years of experience in a contact center or fast-paced customer...service environment Minimum of 6 months of demonstrated performance as Associate Product Consultant Must meet internet speed requirements and follow remote work policies Proficient PC skills, especially in Microsoft Office suiteImplementation Consultant
standards and methodology Develop and maintain client relationships, setting expectations and enhancing customer satisfaction Required Qualifications Bachelor's or Graduate degree in Business or Finance, or relevant work experience Previous project/customer...management experience Excellent time management skills for handling multiple clients and projects Ability to work with teams across multiple countries and time zones Must pass job-related training and certifications within the first 3 monthsImplementation Consultant
Key Responsibilities Manage and oversee customer projects, ensuring timely delivery within scope and budget Facilitate communication between customers and internal departments throughout project phases Coordinate training and support for customersEAP Worklife Analyst
education and referrals regarding community resources for various needs including childcare and elder care Assess resource needs and document member interactions and case fulfillment Conduct inbound and outbound calls, including administrative and customer...in social work, social services, or case management 1+ year(s) experience conducting resource needs assessments Bachelor's degree required in Social Work or a related field; Master's degree preferred
