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Data Integration Services Manager
A company is looking for a Manager, Data Integration Services....while supporting Sales and Account Management Required Qualifications Bachelor's degree or equivalent experience 5+ years of experience in customer service, data, or project management roles Demonstrated leadership experience in managing teams andSecret Cleared Customer Service Representative
Key Responsibilities Respond to inbound customer inquiries via various channels regarding program-related questions Conduct outbound contacts to follow up on inquiries and gather information Document all customer interactions in the designated service...management system Required Qualifications Bachelor's degree required or experience substitutions applicable 6 months of Contact Center experience required Proficient in using customer relationship management (CRM) systems Ability to work in a virtualSecret Cleared Customer Service Rep
Key Responsibilities Respond to inbound customer inquiries via phone, email, or chat regarding program-related questions Document all customer interactions and inquiries in the designated service management (CRM) system Collaborate with team members...to resolve customer issues efficiently and enhance customer service procedures Required Qualifications Bachelor's degree required (or experience substitutions applicable) 6 months of contact center experience required Proven experience in a customerIT Service Manager
A company is looking for an IT Service Manager (ITIL/ISO27001).Configuration Services Manager
A company is looking for a Configuration Services Manager to lead IT configuration management initiatives.Homeowner Originations Agent
Key Responsibilities Conduct quality assurance reviews related to Credit Operations processes and customer touchpoints Manage and oversee BPO partner performance, ensuring effective communication and service standards Handle customer inquiries and...complaints, ensuring timely resolutions and ownership of cases Required Qualifications 3+ years of experience in customer service Experience using Salesforce for task and workflow management Proficiency in reporting tools such as Tableau and ExcelSenior IT Service Management Analyst
A company is looking for a Sr IT Service Management Analyst....Key Responsibilities Manage IT service management processes and tools to enhance service delivery Collaborate with cross-functional teams to ensure alignment on IT service management initiatives Analyze service performance metrics and implement improvementsCustomer Service Quality Specialist
A company is looking for a Customer Service Quality Specialist....service experience required Working knowledge of insurance industry operations and relevant regulations preferred Strong PC skills, including proficiency in MS Office products Ability to adapt to changing processes and meet multiple deadlinesRemote Personal Lines Support
and monitoring email boxes Assist with payments, document scanning, and processing endorsements Qualifications: High School Diploma (or equivalent) Exceptional administrative, multitasking, and organizational skills Outstanding communication and customer...service skills PC Proficiency including basic MS Company knowledge (Outlook, Word, Excel)Network Data Specialist
Qualifications Associate's degree or high school diploma with equivalent experience 1-2 years of relevant experience preferred Strong organizational and time management skills Ability to work independently and in a team environment Commitment to customer...service excellence
