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    Independent Contractor Remote Help Desk Jobs

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    • Help Desk Administrator

      A company is looking for a Help Desk Admin to provide technical support and assist in merging help desk operations....Key Responsibilities: Provide technical support to end-users for hardware, software, and network issues Assist in merging two help desks for a seamless transition Utilize Active Directory for user management and troubleshoot issues Required Qualifications

      Technical Support Active Directory Security Groups MIIM
    • Help Desk Specialist

      A company is looking for a Tier 2/3 Help Desk Specialist to join their IT support team....Key Responsibilities: Provide Tier 2 and Tier 3 technical support for complex hardware, software, and network-related issues Troubleshoot and resolve escalated help desk tickets, offering thorough resolutions Collaborate with Tier 1 support and other

      Windows Mac Network Troubleshooting Wi-Fi
    • Help Desk Analyst

      A company is looking for a Help Desk Analyst I to provide technical assistance and support related to computer systems, hardware, and software.

      Microsoft 365 OneDrive SharePoint Online Exchange Online
    • Tier 2 Help Desk Specialist

      A company is looking for a Tier 2 Help Desk Specialist to join their IT support team in a hybrid work environment....Key Responsibilities Deliver Tier 2 technical support for hardware, software, and network-related issues via various communication methods Troubleshoot and resolve escalated help desk tickets, ensuring timely solutions for complex issues Document

      Hardware Troubleshooting Software Troubleshooting Network Troubleshooting Wi-Fi Troubleshooting
    • Remote Help Desk Technician

      Key Responsibilities Answer calls and chats from team members, assist with problems, and enter issues into the help desk ticketing system Handle password reset requests and respond to emails promptly Escalate critical issues as necessary Required

      Windows MS Office Microsoft Outlook Microsoft Exchange
    • Technical Help Desk Representative

      A company is looking for a Technical Help Desk Representative for a remote role....desk support Knowledge of products and services in the assigned area Ability to manage time effectively Self-starter with organizational skills

      Document Processing Record Keeping Customer Accounts Transaction Recording
    • Help Desk Support Specialist

      A company is looking for a Help Desk Tier II.

      Ticketing Systems Microsoft Office Word Excel
    • Product Support Analyst

      Key Responsibilities: Provide first-line support for CRM and Help Desk systems Troubleshoot and resolve software support incidents Develop and conduct user training programs Required Qualifications: 4 years of experience using Atlassian Jira Products...(Service Desk and Software) 4 years of experience in End User Testing of software releases 2 years of experience using Zendesk Help Desk (preferred) 2 years of experience using MS Modern Requirements (preferred) 5-7 years of experience in Company field

      CRM Troubleshooting User Training Documentation