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Technical Research Associate
user data Provide feedback and documentation to improve AI functionality Required Qualifications Experience in QA or data analysis Preferred background in AI or related studies Technical proficiency with spreadsheets, email/calendar tools, and project...management software Ability to learn new software skills on the job Demonstrated capability to work independently and proactivelyCustomer Success Manager
, metrics, and recommendations for customers Lead cross-functional projects to meet and exceed customer expectations Required Qualifications 3+ years of experience in B2B SMB or Mid-Market with a focus on customer retention and expansion Strong project...management skills with the ability to prioritize requests Experience in FinTech is a plus Familiarity with enterprise CRM systems (e.g., HubSpot, Salesforce) Proven ability to communicate business needs and impacts effectivelyCustomer Success Manager
success/account management, or sales experience preferred Customer value and ROI-driven mindset Experience in product training and comfortable with re-selling the product to customers Self-starter with the ability to thrive in a fast-paced environment Project...management skills and experience are a plusCustomer Service Coordinator
Key Responsibilities Assist with regional recruiting and maintain New Hire Tracker On-board new hires and process exiting employees, ensuring system updates and compliance Provide ongoing support to managers and technicians, including managing supplies...and special projects Required Qualifications Minimum of a High School diploma At least 3 years of current data entry experience Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint Ability to manage various projects and prioritizeNorth Carolina Customer Service Specialist
Responsibilities: Provide responsive and professional customer support to community providers and students Actively recruit and educate prospective community providers about the benefits of the Connect platform Maintain administrative tasks, including data management...and email marketing efforts Required Qualifications: High School Diploma or equivalent 1+ years of experience in customer service, preferably in behavioral health Experience supporting customers using software Company and troubleshooting technicalMarketing Specialist
Key Responsibilities Develop and implement written content for external and internal communications, including marketing collateral and social media Manage social media outreach campaigns and maintain a content calendar for effective communication...Support business development initiatives, including LinkedIn outreach and tracking client interactions Qualifications and Requirements Experience in sales and marketing, including social media, blogging, SEO, and email marketing Strong project managementCustomer Success Manager
A company is looking for a Customer Success Manager to enhance customer experience and drive growth through strong relationships and project management....management with experience collaborating across organizational levels Experience building relationships with executives and stakeholders Expertise in leveraging data and analytics to drive customer engagementCustomer Success Manager
through value analysis Requirements and Qualifications Bachelor's Degree preferred 2+ years of Insurtech or SaaS account management experience required Surplus lines experience preferred Skilled in all MS Office Suite applications Knowledge of project...management fundamentalsCustomer Success Manager
implementation of recommendations Required Qualifications Several years of experience in Customer Success or the waste management sector Prior experience in a SaaS industry is preferred Knowledge of waste management industry practices is desired Strong project...management and multi-tasking skills Ability to interpret metrics and provide actionable recommendationsCustomer Success Manager
product Customer-centric mindset with the ability to engage with decision-makers Comfortable discussing technical topics with IT colleagues/customers Experience in leading meetings and handling off-script customer inquiries Strong understanding of project...management and software development concepts is a plus
