Senior Level / Employer Remote Nationwide Customer Service Jobs

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  • Premium Audit Customer Service Rep

    A company is looking for a Premium Audit Customer Service Representative, responsible for managing communication related to premium audits.

    Excel Word Outlook Bilingual English/Spanish
  • New York Licensed Customer Service Agent

    A company is looking for a Customer Service Agent (Real Estate)....service or client support roles Proficiency in the G-Drive suite of tools Ability to manage multiple tasks and prioritize effectively Desire to understand the New York City real estate market Availability for a rotating weekend schedule (typically

    G-Drive
  • Homeowner Originations Agent

    Key Responsibilities Conduct quality assurance reviews related to Credit Operations processes and customer touchpoints Manage and oversee BPO partner performance, ensuring effective communication and service standards Handle customer inquiries and...complaints, ensuring timely resolutions and ownership of cases Required Qualifications 3+ years of experience in customer service Experience using Salesforce for task and workflow management Proficiency in reporting tools such as Tableau and Excel

    Salesforce Tableau Periscope Excel
  • Senior Account Manager - Kitchen Equipment

    service suppliers Qualifications: Preferred experience in Integrated Facilities Management (IFM) Bachelor's Degree or 3-5 years of experience as a Kitchen Equipment Manager Proven ability to prepare and present complex business reviews Strong customer...service orientation and negotiation skills Proficiency in Microsoft Word, Excel, and PowerPoint

  • Director of Admissions

    decisions to ensure an efficient and student-focused admissions process Supervise daily operations of the admissions team, including hiring, training, and performance evaluations Required Qualifications Bachelor's Degree 10+ years of admissions, customer...service, or sales experience 3+ years of management experience Thorough knowledge of the college admissions process Proven track record of achieving measurable results in a fast-paced environment

    Admissions Process Customer Service Sales Experience Database Management
  • Branch Operations Support Officer

    Key Responsibilities Provide phone and email support to banking centers while adhering to established Service Level Agreements (SLA's) Assist banking center staff with branch activities and customer service, serving as the expert on operating procedures

    Customer Service Policy Documentation Process Improvement Microsoft Office
  • Registered Nurse Clinical Consultant

    Professional coder certification (CPC, CPC-H, CPC-P, or CCS-P), RHIT, or RHIA certification required 2+ years of clinical experience as a Registered Nurse 1+ years of experience in Coding Validation and claims adjudication 1+ years of experience in customer...service or client management in a healthcare setting

    Coding Validation Claims Processing Quality Assurance Nucleus
  • Senior Software Engineer

    Key Responsibilities Develop REST and JSON API services to enhance customer experiences Decompose existing services into scalable microservices as needed Work with cross-functional teams to troubleshoot issues and innovate solutions Required Qualifications

    REST JSON API Golang
  • Director of Client Relations

    Key Responsibilities Oversee ECC Call Center operations to meet service level goals and customer satisfaction targets Lead and develop a team of Customer Service Managers, focusing on high performance and engagement Implement customer service strategies...customer service technology platforms and Hubspot is preferred

  • Senior Client Services Representative

    A company is looking for a Senior Client Company Representative to assist with customer service inquiries and ensure a seamless experience....customer service Experience in the Real Estate and Title Industry preferred Familiarity with notary Company is a plus

    Customer Service Real Estate Scheduling Notary Services