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  • Customer Service (82)

Experienced / Senior Level / Customer Service Remote Technical Support Jobs

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  • Agrarian Struggles Specialist

    Key Responsibilities Conduct bibliographic research and data surveys related to agrarian conflicts Prepare reports and data spreadsheets relevant to the project activities Provide technical support in workshops and meetings, and systematize materials

    Data Collection Systematization Public Policies Human Rights
  • Remote Customer Support Representative

    A company is looking for a Customer Support Representative to provide remote technical assistance and customer service....support experience Two years of call center experience One year of previous sales experience Intermediate knowledge of networking connectivity and troubleshooting

    Networking Technical Support Call Center Sales
  • Application Analyst

    and ensure exceptional customer service Drive process improvements and maintain comprehensive documentation Required Qualifications Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience Strong technical...knowledge of application support processes and incident management Ability to work well under pressure and manage competing priorities Experience in generating reports and conducting root cause analysis Familiarity with troubleshooting methodologies

    Incident Management Troubleshooting Application Support Technical Support
  • Senior Customer Support Specialist

    A company is looking for a Senior Customer Support Specialist who will be responsible for the triage and resolution of all technical support tickets....troubleshooting content Required Qualifications Bachelor's Degree or comparable experience 4+ years of experience in a technical support or customer service role, ideally in SaaS or IT IT Security background is preferred Experience with Vcenter

    Technical Support Troubleshooting VMware Networking
  • Bilingual Customer Support Representative

    Maintain a thorough understanding of the company's software products to educate customers effectively Required Qualifications Fluent in English and French, with proficiency verified through assessment 1+ years of experience in a contact center or technical...support environment, or 2+ years in related customer support roles High School Diploma or GED required Strong multitasking abilities and self-management skills Critical thinking skills with the ability to provide proactive solutions and escalate issues

    French English Technical Troubleshooting Case Management
  • Technical Support Specialist

    A company is looking for a Technical Support Representative.

    Technical Support Call Center Troubleshooting Problem Escalation
  • Technical Customer Support Specialist

    A company is looking for a Technical Customer Support Specialist (Contractor).

    Data Exchange Data Specification CSV Files SQL Databases
  • Customer Success Manager

    identifying opportunities for expansion Required Qualifications 2 - 3+ years of relevant work experience in customer success, account management, or project management, preferably in a SaaS business Experience working with a portfolio of accounts supporting...a highly technical product Demonstrated ability to establish relationships and communicate effectively at all organizational levels Proven experience managing customer engagements to completion and ensuring customer satisfaction Located in the United

    SaaS Project Management Product Training Account Management
  • Client Support Specialist

    Key Responsibilities Provide prompt responses to client inquiries and deliver training to new customers Manage technical support questions and report issues to the internal team Ensure smooth onboarding experiences and relay client feedback to the

    Customer Service Technical Support Product Knowledge Ongoing Training
  • Technical Support Specialist

    A company is looking for a Technical Support Representative to provide timely technical responses to inquiries from store employees regarding hardware and software issues.

    Technical Support Call Center Troubleshooting Problem Diagnosis