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Responsibilities Research and process daily non-post items in the IBS Insight system Review daily stop payment requests for accuracy Answer incoming customer calls regarding non-post and stop payment items Required Qualifications, Training, and Education High...school diploma or GED required; Associate's Degree in Business, Accounting, or Finance preferred Customer service and administrative experience required; Company operations experience preferred Proficiency in basic computer applications such as MicrosoftExceptions Associate
Key Responsibilities Research and process daily non-post items in the IBS Insight system Review daily stop payment requests for accuracy Answer incoming customer calls regarding non-post and stop payment items Required Qualifications High schoolIT Business Systems Analyst
Facilitate stand-ups, team problem-solving sessions, and requirement reviews with various groups Required Qualifications Bachelor's Degree or higher in Information Technology or a related field and a minimum of two years of relevant experience High...school diploma or GED with completion of a technical training program and two years of relevant experience may be considered High school diploma or GED with four years of relevant experience may also be acceptableSenior Operations Support Associate
customer/merchant wires, invoicing, and commission reconciliation Assist front line staff with system issues and process improvements Identify and deliver opportunities to enhance performance and meet business objectives Required Qualifications High...School Diploma, GED, or equivalent certification At least 3 years of Customer Facing Operations experience Proven ability to build strong, trusted relationships across teams Highly motivated self-starter capable of working autonomously 1+ year ofEnterprise Operations Analyst
repositories for team access and collaborate with technical teams to ensure information accuracy Facilitate customer onboarding for new service delivery requests and create professional communications for high-level stakeholders Required Qualifications High...school diploma or equivalent with 2-4 years of relevant experience Experience with IT Service Desk Operations and ticketing systems like Remedy, Service Now, or Jira Data repository building and maintenance experience Ability to self-manage schedulePrincipal Process Manager
development life cycle Influence feature designs by representing call center agents' needs and ensuring effective change management Identify and implement process improvements to drive issue resolution and mitigate risks Required Qualifications High...School Diploma, GED, or equivalent certification At least 2 years of Project or Process Management experience At least 1 year of experience using Google Suite or Microsoft Office Bachelor's Degree or military experience is preferred Lean, Agile,Compliance Supervisor
compliance-related inquiries from stakeholders and regulatory agencies Investigate potential compliance violations and recommend corrective actions Monitor and report on compliance-related activities and trends to senior management Required Qualifications High...School diploma or equivalent; degree is a plus 5-10 years of experience in Risk Management within the acquiring industry Proficiency with Microsoft Office applications, including intermediate Excel skills Experience with various Risk Management tools
