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Remote Customer Service Representative
contacts with members, providers, and plan sponsors, ensuring accurate information is provided Required Qualifications Must reside within a 50-mile radius of New Albany, OH Prior customer service experience in a transaction-based environment preferred High...School diploma, G.E.D., or equivalent experience required Ability to work in a production environment and demonstrate empathy and compassion Understanding of medical terminology is preferredCustomer Service Representative
and resources Document and track interactions with members, providers, and plan sponsors Required Qualifications Must reside within a 50-mile radius of New Albany, OH Experience in a customer service role within a transaction-based environment High...School diploma, G.E.D., or equivalent experience Ability to multitask effectively in a production environment Familiarity with medical terminology is preferredCustomer Service Representative
appropriate staff as necessary Required Qualifications Must reside within a 50-mile radius of New Albany, OH for potential onsite work Experience in customer service within a transaction-based environment, such as a call center or retail setting High...School diploma, G.E.D., or equivalent experience required Demonstrated empathy and compassion in customer interactions Ability to work in a production environmentPFS Team Lead
provide follow-up based on established protocols while maintaining departmental quality standards Oversee team members, ensuring key deliverables and quality standards are met, and manage performance and scheduling challenges Required Qualifications: High...School diploma or GED Three years of experience in cash entry, Electronic Remittance Advice retrieval/posting, or related fields Knowledge of payer requirements and hospital policies Ability to work Monday - Friday in a remote setting Experience
