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Technical Support Representative
customer support by analyzing, diagnosing, and resolving problems within service level agreements Effectively manage call workload and collaborate well in a team environment Required Qualifications 6 months of technical and/or call center experience High...School Diploma or GED required or 2 years equivalent experienceTechnical Support Specialist
policies, procedures, and troubleshooting techniques Provide outstanding customer support by analyzing, diagnosing, and resolving problems within service level agreements Required Qualifications: 6 months of technical and/or call center experience High...School Diploma or GED required or 2 years equivalent experienceCalifornia Licensed Bilingual Call Center Representative
appropriate personnel Research member inquiries and document calls in a customer relationship management (CRM) system Conduct outbound calls to members as needed for customer service issues Required Qualifications Bilingual (Spanish/English) required High...school diploma or G.E.D Minimum of 6 months customer service or telephone experience preferred Dental experience preferred Experience with computer software and telephone technologyTemporary Patient Accounts Representative
Key Responsibilities Reviews ETM worklist to identify potential problem areas Contacts appropriate carriers to inquire about unpaid claims Maintains knowledge of ETM system and participates in monthly meetings Required Qualifications High schoolTemporary Customer Service Representative
addressing inquiries about benefits, claims, and eligibility Conduct necessary research to provide accurate information to callers Tailor communications to meet the unique needs of each caller while ensuring satisfaction Required Qualifications High...school diploma or equivalent 6 months of customer service call center experience or equivalent experience in a related field Proficient PC skills and ability to navigate multiple applications during calls Ability to apply mathematical concepts andContact Center Associate
identifying care provision issues Act as a subject matter expert and train new agents on scheduling and registration Schedule and register patients, ensuring accurate documentation and communication with healthcare providers Required Qualifications High...School diploma or equivalent Minimum 2 years Company relevant experience General knowledge Company office procedures and operations Ability to handle difficult situations with professional composure Ability to process and handle confidential information withTemporary Patient Accounts Representative
in the ETM System and identify potential problem areas Contact carriers to inquire about unpaid claims through websites and phone calls Participate in monthly meetings and communicate unusual circumstances to supervisors Required Qualifications High...school diploma or equivalent required Minimum two years of medical billing experience preferred Knowledge of physician billing and healthcare reimbursement, particularly Medicare and Medicaid Familiarity with ICD-10 and CPT-4 coding Computer literacySeasonal Trust and Safety Agent
documentation Company claims Required Qualifications 3+ years of experience in a non-scripted contact center or related field 2+ years of experience in a fast-paced, high-volume environment Experience in the veterinary clinic/pet industry is preferred High...school diploma Ability to work independently and make quick decisions under pressureCustomer Service Representative
sponsors Build trusting relationships with members to understand and anticipate their needs Required Qualifications Must reside within a 50-mile radius of New Albany, OH Experience in a customer service role within a transaction-based environment High...School diploma, G.E.D. or equivalent experience Ability to work in a production environment Empathy and compassion in customer interactionsTemporary Patient Accounts Representative
ETM System and identify potential problem areas Contact carriers to inquire about unpaid claims through websites and phone calls Participate in meetings and communicate with supervisors regarding claims and billing issues Required Qualifications High...school diploma or equivalent required Minimum two years of medical billing experience preferred, focusing on research and claim denials Knowledge of physician billing and healthcare reimbursement, especially Medicare and Medicaid Familiarity with
